{"id":41816,"date":"2025-04-11T10:11:39","date_gmt":"2025-04-11T10:11:39","guid":{"rendered":"https:\/\/www.3i-infotech.com\/?page_id=41816"},"modified":"2025-05-14T07:55:37","modified_gmt":"2025-05-14T07:55:37","slug":"grievance-redressal","status":"publish","type":"page","link":"https:\/\/www.3i-infotech.com\/grievance-redressal\/","title":{"rendered":"Grievance Redressal"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"41816\" class=\"elementor elementor-41816\">\n\t\t\t\t\t\t\t<div class=\"has_eae_slider elementor-element elementor-element-ff80e6b e-con-full e-flex e-con e-parent\" data-id=\"ff80e6b\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;container_type&quot;:&quot;flex&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a9eb96c title-line elementor-widget elementor-widget-heading\" data-id=\"a9eb96c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 01-11-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Customer Grievance<span> Redressal Mechanism<\/span><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-fb3824b e-flex e-con-boxed e-con e-child\" data-id=\"fb3824b\" data-element_type=\"container\" data-settings=\"{&quot;container_type&quot;:&quot;flex&quot;,&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3278d0f elementor-widget elementor-widget-text-editor\" data-id=\"3278d0f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 01-11-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>At 3i Infotech, we are committed to excellence in service delivery and fostering trusted partnerships through a responsive, transparent, and client-centric governance framework. We believe that addressing customer feedback and grievances systematically is integral to enhancing service quality and ensuring long-term satisfaction.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4315973 elementor-widget elementor-widget-text-editor\" data-id=\"4315973\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span data-teams=\"true\">Aligned with global best practices, our grievance redressal model is implemented through a robust Three-Tier Grievance and Feedback Mechanism, designed to resolve issues at the operational, service, and strategic levels\u2014ensuring every voice is heard and addressed with the attention it deserves.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-d99e3d8 e-flex e-con-boxed e-con e-parent\" data-id=\"d99e3d8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;container_type&quot;:&quot;flex&quot;,&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-c381aa5 e-flex e-con-boxed e-con e-child\" data-id=\"c381aa5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;container_type&quot;:&quot;flex&quot;,&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-bfa3789 e-con-full e-flex e-con e-child\" data-id=\"bfa3789\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;container_type&quot;:&quot;flex&quot;}\">\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-c428b77 e-con-full e-flex e-con e-child\" data-id=\"c428b77\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ab26cba elementor-widget elementor-widget-image\" data-id=\"ab26cba\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 01-11-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"626\" src=\"https:\/\/www.3i-infotech.com\/wp-content\/uploads\/2024\/05\/Digital-BPS-9.jpg\" class=\"attachment-large size-large wp-image-21697\" alt=\"\" srcset=\"https:\/\/www.3i-infotech.com\/wp-content\/uploads\/2024\/05\/Digital-BPS-9.jpg 900w, https:\/\/www.3i-infotech.com\/wp-content\/uploads\/2024\/05\/Digital-BPS-9-18x12.jpg 18w, https:\/\/www.3i-infotech.com\/wp-content\/uploads\/2024\/05\/Digital-BPS-9-200x139.jpg 200w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-e0a4ef1 e-con-full e-flex e-con e-child\" data-id=\"e0a4ef1\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-120490b elementor-widget elementor-widget-heading\" data-id=\"120490b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Operational Management Team (OMT)<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55559f4 elementor-widget elementor-widget-text-editor\" data-id=\"55559f4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Focuses on day-to-day operations and immediate issue resolution including:<\/p><ul><li>Delivery and quality assurance<\/li><li>Change and risk management<\/li><li>Monthly reviews at the project level<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-961a87a e-con-full e-flex e-con e-child\" data-id=\"961a87a\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;container_type&quot;:&quot;flex&quot;}\">\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-cc4ac01 e-con-full e-flex e-con e-child\" data-id=\"cc4ac01\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b66a49d elementor-widget elementor-widget-heading\" data-id=\"b66a49d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Service Management Office (SMO)<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eac2192 elementor-widget elementor-widget-text-editor\" data-id=\"eac2192\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Handles client escalations and ensures service alignment through:<\/p><ul><li>Portfolio and vendor management<\/li><li>Budget coordination and client satisfaction reviews<\/li><li>Quarterly reviews at the relationship level<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-302bd6d e-con-full e-flex e-con e-child\" data-id=\"302bd6d\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e637dc elementor-widget elementor-widget-image\" data-id=\"3e637dc\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"600\" src=\"https:\/\/www.3i-infotech.com\/wp-content\/uploads\/2024\/05\/Digital-BPS-10.jpg\" class=\"attachment-large size-large wp-image-21698\" alt=\"\" srcset=\"https:\/\/www.3i-infotech.com\/wp-content\/uploads\/2024\/05\/Digital-BPS-10.jpg 900w, https:\/\/www.3i-infotech.com\/wp-content\/uploads\/2024\/05\/Digital-BPS-10-18x12.jpg 18w, https:\/\/www.3i-infotech.com\/wp-content\/uploads\/2024\/05\/Digital-BPS-10-200x133.jpg 200w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-3728ba7 e-con-full e-flex e-con e-child\" data-id=\"3728ba7\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;container_type&quot;:&quot;flex&quot;}\">\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-d85659a e-con-full e-flex e-con e-child\" data-id=\"d85659a\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-117785f elementor-widget elementor-widget-image\" data-id=\"117785f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"600\" src=\"https:\/\/www.3i-infotech.com\/wp-content\/uploads\/2024\/05\/Digital-BPS-11.jpg\" class=\"attachment-large size-large wp-image-21699\" alt=\"\" srcset=\"https:\/\/www.3i-infotech.com\/wp-content\/uploads\/2024\/05\/Digital-BPS-11.jpg 900w, https:\/\/www.3i-infotech.com\/wp-content\/uploads\/2024\/05\/Digital-BPS-11-18x12.jpg 18w, https:\/\/www.3i-infotech.com\/wp-content\/uploads\/2024\/05\/Digital-BPS-11-200x133.jpg 200w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-2c9f71c e-con-full e-flex e-con e-child\" data-id=\"2c9f71c\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-10d16e5 elementor-widget elementor-widget-heading\" data-id=\"10d16e5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Steering Committee<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e7a8d6 elementor-widget elementor-widget-text-editor\" data-id=\"8e7a8d6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Oversees strategic direction and long-term issue resolution:<\/p><ul><li>Commitment tracking, goal alignment<\/li><li>Organizational-level communication and leadership reviews<\/li><li>Semi-annual and annual governance reviews<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-9becf10 e-flex e-con-boxed e-con e-parent\" data-id=\"9becf10\" data-element_type=\"container\" data-settings=\"{&quot;container_type&quot;:&quot;flex&quot;,&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-fbfd7ee e-con-full e-flex e-con e-child\" data-id=\"fbfd7ee\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f9f3be elementor-widget elementor-widget-heading\" data-id=\"5f9f3be\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Commitment to Timely Redressal<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dcfbd4a elementor-widget elementor-widget-text-editor\" data-id=\"dcfbd4a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>We are dedicated to resolving all client grievances within defined timelines. Each submission is acknowledged within <strong>48 business hours<\/strong>, and depending on the complexity, resolved within <strong>7 to 15 business days<\/strong>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-4cce173 e-con-full e-flex e-con e-child\" data-id=\"4cce173\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-463085a elementor-widget elementor-widget-heading\" data-id=\"463085a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Grievance Officer<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-667fa09 elementor-widget elementor-widget-text-editor\" data-id=\"667fa09\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<strong>Email:\u00a0<\/strong><a href=\"mailto:grievancecommittee@3i-infotech.com\">grievancecommittee@3i-infotech.com<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e479346 elementor-widget elementor-widget-text-editor\" data-id=\"e479346\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Address: <\/strong>3i Infotech Limited Tower#2, 6th floor, Wing E,\u00a0 Seawoods Grand Central, Sector-40, Seawood Railways Station, Navi Mumbai -400706.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-1f3ca6f e-con-full e-flex e-con e-child\" data-id=\"1f3ca6f\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1c21834 elementor-widget elementor-widget-text-editor\" data-id=\"1c21834\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Clients can escalate unresolved concerns to the Grievance Officer listed below.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f58d7b elementor-widget elementor-widget-aux_contact_form\" data-id=\"5f58d7b\" data-element_type=\"widget\" data-widget_type=\"aux_contact_form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<section class=\"widget-container aux-widget-contact-form aux-parent-au612c65fb\">            <div class=\"aux-col-wrapper aux-no-gutter\">\n            <!-- @TODO - The output for element here -->\n\n            \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f41842-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/wp-json\/wp\/v2\/pages\/41816#wpcf7-f41842-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"41842\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.8.2\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f41842-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<style>\n#grievance-placeholder {\nbackground: #2e2e56 !important;\noutline: none;\nborder: 0;\nwidth: 96%;\ncolor: #fff;\n}\n.wpcf7 textarea {\nheight: unset;\nmin-height: 100px !important;\n}\n.grievance-input {\ndisplay: flex;\nflex-direction: row;\n}\n@media screen and (max-width: 768px) {\n.grievance-input {\nflex-direction: column;\n}}\n<\/style>\n<div class=\"grievance-input\">\n\t<p><label style=\"color: #fff\"> Your name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n\t<\/p>\n\t<p><label style=\"color: #fff\"> Your Organization<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-organization\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"organization\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-organization\" \/><\/span> <\/label>\n\t<\/p>\n<\/div>\n<div class=\"grievance-input\">\n\t<p><label style=\"color: #fff\"> Your email<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n\t<\/p>\n\t<p><label style=\"color: #fff\"> Phone Number<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-number\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"your-number\" \/><\/span> <\/label>\n\t<\/p>\n<\/div>\n<p><label style=\"color: #fff\">Grievance<span class=\"wpcf7-form-control-wrap\" data-name=\"Grievance\"><textarea cols=\"40\" rows=\"3\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" id=\"grievance-placeholder\" aria-invalid=\"false\" name=\"Grievance\"><\/textarea><\/span><\/label>\n<\/p>\n<div style=\"max-width: 200px\">\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n\t<\/p>\n<\/div><input type='hidden' class='wpcf7-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\n            <\/div><!-- aux-col-wrapper -->\n    <\/section><!-- widget-container -->\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8feb5d3 elementor-widget elementor-widget-html\" data-id=\"8feb5d3\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\n    .elementor-34774 .elementor-element.elementor-element-ee06fc2 input[type=\"submit\"] {\n    max-width: 200px;\n    transition: all ease-out 0.3s;\n}\n\np,ul,li {\n    margin: 0;\n}\n<\/style>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer Grievance Redressal Mechanism<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.3i-infotech.com\/wp-json\/wp\/v2\/pages\/41816"}],"collection":[{"href":"https:\/\/www.3i-infotech.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.3i-infotech.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.3i-infotech.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.3i-infotech.com\/wp-json\/wp\/v2\/comments?post=41816"}],"version-history":[{"count":133,"href":"https:\/\/www.3i-infotech.com\/wp-json\/wp\/v2\/pages\/41816\/revisions"}],"predecessor-version":[{"id":45379,"href":"https:\/\/www.3i-infotech.com\/wp-json\/wp\/v2\/pages\/41816\/revisions\/45379"}],"wp:attachment":[{"href":"https:\/\/www.3i-infotech.com\/wp-json\/wp\/v2\/media?parent=41816"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}